3 Qualities To Look For in Your Managed Cloud Services Provider
With roughly 60% of U.S. companies forecasted to depend on managed cloud services providers by 2025, it’s clear that managed services aren’t slowing down anytime soon. The cyber threats over recent years have pushed business owners to recognize their virtual vulnerabilities and therefore bring on a trusted MSP to sort out their IT infrastructure. However, it’s important not to default to the MSP down the street.
There are a handful of desirable traits to look for in your managed cloud services provider. Take these standards into account, and consult OC Cloud 9 if you’re contemplating a migration to the cloud.
Choosing the Right Managed Cloud Services Provider
Technical IT Expertise
The modern IT infrastructure has quite a few moving parts, all of which a managed cloud service provider should be well-versed in. From regular backups and recovery to cloud virtualization, your provider must know the ins and outs of B2B IT like the back of their hand. You can vet your options by looking at their training, certifications, and partnerships with manufacturers.
Some MSPs may have different specialties. An example is an MSP that specializes in network setup and configuration versus a provider that specifically helps companies shift operations to the cloud. At OC Cloud 9, we specialize in the latter.
Secondly, you need an MSP that’s at your beck and call. A stellar managed cloud service provider understands that IT fires can arise at any time of day and often provide a 24/7 hotline to handle urgent issues. Whether it be a small issue, such as resetting a password, or a more critical situation like an unforeseen cyberattack, availability and responsiveness are two traits you can’t live without.
IT issues are like wildfires. They seem to appear out of nowhere, for an unknown reason – and they spread rather quickly. For this reason, you need a managed cloud services provider that’s always on and available. At OC Cloud 9, our 24/7 support hotline allows for around-the-clock availability – not to mention constant monitoring – to foresee such issues and respond accordingly.
Robust Disaster Recovery Measures
Last but not least, your MSP needs to know how to handle disasters, be it man-made or natural. SMBs are particularly vulnerable to such disasters since they’re typically less secure, with lesser means to recover. Therefore, the right MSP will offer thorough disaster recovery plans and measures to keep your business on track in times of chaos.
When you make OC Cloud 9 your managed cloud services provider, you gain access to our network of proprietary data centers. Your data is spread across these locations, rather than being collected in a central location allowing for your business to remain “always-on” even if an earthquake, storm, or employee error threatens your operations.
By vetting your MSP options for these specific traits, you can ensure that your data is in good hands. A specialized MSP will correctly guide your IT efforts while always-on responsiveness and disaster recovery measures keep your operations protected against disruptions. If you require a managed cloud services provider to virtualize your operations while promising security, consult the IT experts at OC Cloud 9.
Make OC Cloud 9 Your Managed Cloud Services Provider
OC Cloud9 and Orange County Computer, Inc. have a proven track record of satisfied clients with seamless transitions into private cloud solutions. Our beginning-to-end process ensures your business needs are met through extensive research, design, deployment, and implementation of your cloud services.
Learn more about our solutions by visiting our Learning Center, or speak with a member of our Cloud Solutions Team any time at our Orange County office by calling 949-699-6619.