How to Send an encrypted email.
*For customers using Cloud9 Email Protection Encryption feature* Default Encryption Settings: When Encryption is enabled on the company account two rules are added for outbound messages. These two rules can be used to send encrypted emails. By adding [encrypt] to subject.Including the square brackets By using the Outlook Plugin.The outlook plugin will be installed for Cloud […]
Error with opening encrypted emails & attachments
Opening an Encrypted email: When logging into the Encryption Portal to view a received encrypted email, sometimes users may see the following error: “Warning You are trying to access a message that has expired, or you do not have permission to view the message. Log out and log back in as the user who received […]
Receive Encrypted Email
This is a guide on the steps and process for registering with Proofpoint Essentials SecureMail Portal. These steps will need to be completed by the recipient of an encrypted email. You will want to send this article to new recipients ahead of sending them an encrypted email. Main Steps: Receive Encrypted Email from sender Register […]
